What this does
Your customers are telling you what is wrong; the signal is just scattered across support tickets, refund reasons, and reviews nobody has time to read. Toyo gathers it and tells you what they are actually saying.
What it pulls together
- Support tickets from HubSpot, grouped by the problem underneath them.
- Refund and dispute reasons from Stripe, so churn has a stated cause.
- Public reviews and mentions from the web.
What the report gives you
A ranked list of themes, each with how often it came up, whether it is rising, and the verbatim customer quotes that prove it. No summarising away the evidence: you see the actual words, so a theme is something you can act on, not a vague sentiment score. The brief files to your Library so you can track whether a fix moved the numbers next month.
It is the read on customer health a support lead would compile by hand, ready whenever you ask.
